Non-Discrimination Notice

Non-Discrimination Policy

As a recipient of Federal financial assistance, Alameda Health System does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age, sexual orientation or gender identity in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Alameda Health System directly or through a contractor or any other entity with which Alameda Health System arranges to carry out its programs and activities.

This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80, 84, and 91.

Alameda Health System:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Interpreter Services at 510-437-4491.

If you believe that Alameda Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, sexual orientation, or gender identity, you can file a grievance with:

AHS Risk Management Department
7677 Oakport Street, 12th Floor
Oakland, CA 94621
510-437-8484 (phone)
510-535-7675 (fax)
riskmanagement@alamedahealthsystem.org

You can file a grievance by phone, mail, fax, or email. If you need help filing a grievance, Risk Management teamis available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
                                          U.S. Department of Health and Human Services
                                          200 Independence Avenue, SW
                                          Room 509F, HHH Building
                                          Washington, D.C. 20201
                                          1-800-368-1019, 800-537-7697 (TDD)
                                          Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.